Privacy Policy

Last updated: January 01, 2024

This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use NayiJodi matrimonial service and tells you about your privacy rights and how the law protects you.

We use your Personal data to provide and improve our matrimonial matchmaking Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account: means your unique matrimonial profile created to access our Service and connect with potential matches.
  • Company: (referred to as either "the Company", "We", "Us" or "Our") refers to NayiJodi, BML PALMS, 55/9B, J B KAVAL, Mohammed Sab Palya, Vidyaranyapura, Bengaluru, Karnataka 560097.
  • Country: refers to India
  • Device: means any device that can access the Service such as a computer, cellphone or digital tablet.
  • Personal Data: is any information that relates to an identified or identifiable individual, including matrimonial preferences and family details.
  • Sensitive Personal Data: includes information about your religion, caste, community, income, and other details relevant to matrimonial matching.
  • Service: refers to the NayiJodi matrimonial platform, website, and mobile applications.
  • Usage Data: refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
  • Website: refers to NayiJodi, accessible from https://nayijodi.com
  • You/Member: means the individual seeking matrimonial alliance through our Service, or their authorized representative (parent/guardian).

Information We Collect

Personal Data

While using our matrimonial service, we may ask you to provide us with certain personally identifiable information that can be used to identify or contact you. This includes but is not limited to: • Personal Details: Name, age, gender, date of birth, photographs • Contact Information: Email address, phone number, residential address • Educational Background: Degrees, institutions, professional qualifications • Professional Information: Occupation, employer, income range, work location • Family Details: Parents' occupation, siblings, family values, family type • Religious & Community: Religion, caste, sub-caste, gotra, mother tongue • Lifestyle Preferences: Diet preferences, smoking/drinking habits, hobbies • Physical Attributes: Height, weight, complexion, physical status • Partner Preferences: Desired partner characteristics and requirements • Astrological Information: Birth time, place, rashi, nakshatra (optional)

Usage Data

Usage Data is collected automatically when using the Service to enhance matchmaking accuracy. This may include: • Your Device's Internet Protocol address (IP address), browser type, browser version • The profiles and pages you view, time spent on profiles, search preferences • Match interactions, messages sent, profile views, and connection requests • Time and date of your visit, time spent on pages, unique device identifiers • Mobile device information including type, unique ID, operating system, location data (with permission)

Use of Your Personal Data

The Company may use Personal Data for the following matrimonial purposes: • To facilitate matchmaking: Using your preferences, background, and compatibility factors to suggest suitable matrimonial matches • To verify profiles: Conducting background verification, authenticating documents, and ensuring profile genuineness for member safety • To enable communication: Facilitating secure communication between matched profiles through our platform's messaging system • To provide premium services: Managing your subscription, providing enhanced visibility, advanced search filters, and priority support • To ensure safety: Monitoring for fraudulent activities, inappropriate behavior, and ensuring compliance with community guidelines • To improve matching algorithms: Analyzing successful matches and user preferences to enhance our compatibility matching technology • For customer support: Responding to your queries, resolving disputes between members, and providing matrimonial guidance • For marketing: Sending you relevant matches, success stories, and promotional offers related to matrimonial services (with your consent) • For business transfers: We may use your information to evaluate or conduct a merger, divestiture, restructuring, or reorganization • To manage your requests: To attend and manage your requests to us

Sharing Your Personal Information

We may share your personal information in the following situations: • With Potential Matches: Your profile (excluding contact details initially) is visible to registered members based on privacy settings and match preferences • With Verified Members: Contact information is shared only after mutual interest is expressed or based on your privacy settings • With Family Members: If profiles are managed by parents/guardians, information may be shared with authorized family members • With Service Providers: Background verification agencies, payment processors, and technical service providers (under strict confidentiality agreements) • For Legal Compliance: When required by law, court orders, or government authorities • With Business Partners: We may share your information with our business partners to offer you certain products, services or promotions • With Your Consent: We may disclose your personal information for any other purpose with your consent

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on our Service and store certain information. The technologies we use may include: • Cookies or Browser Cookies: Small files placed on your device to enhance your experience • Flash Cookies: Local stored objects to collect and store information about your preferences • Web Beacons: Small electronic files to count users who have visited pages and for website statistics We use both Session and Persistent Cookies for: • Essential functionality and authentication • Remembering your preferences and settings • Tracking and improving performance • Analytics and usage patterns

Data Retention

We will retain your Personal Data only for as long as is necessary for the matrimonial purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to: • Maintain your active matrimonial profile • Comply with our legal obligations • Resolve disputes and enforce our agreements • Maintain success statistics and testimonials (with consent) Inactive profiles may be archived after 12 months of inactivity. You can reactivate your profile at any time by logging in. Data required for legal obligations, fraud prevention, or dispute resolution may be retained for up to 7 years as per Indian law.

Data Security

The security of your Personal Data is important to us. We implement industry-standard security measures to protect your matrimonial data: • 256-bit SSL encryption for data transmission • Secure servers with restricted access • Regular security audits and updates • Two-factor authentication for account access • Strict employee confidentiality agreements • Regular backup and disaster recovery procedures While we strive to use commercially acceptable means to protect your Personal Data, remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

Your Privacy Rights

You have the following rights regarding your matrimonial data: • Access: Request a copy of your personal data • Correction: Update or correct inaccurate information • Deletion: Request deletion of your profile and data • Portability: Receive your data in a portable format • Visibility Control: Choose who can view your profile and photos • Communication Preferences: Opt-out of promotional communications • Profile Deactivation: Temporarily hide your profile • Withdraw Consent: Where we rely on consent, you can withdraw it at any time

Children's Privacy

Our Service is only for individuals 18 years or older who are legally eligible for marriage under Indian law. We do not knowingly collect information from anyone under 18. If we discover that someone under 18 has created a profile, we will immediately delete it. Parents or guardians may create and manage profiles on behalf of their children who are 18 or older, but must have explicit consent from the individual for matrimonial purposes. If you are a parent or guardian and you are aware that your child has provided us with Personal Data without consent, please contact us.

Third-Party Links and Services

Our Service may contain links to other websites or integrate with third-party services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We may use third-party services for: • Payment processing (e.g., Stripe, Razorpay) • Identity verification and background checks • Analytics (e.g., Google Analytics, Firebase) • Email communications (e.g., SendGrid, Mailchimp) Your use of these services is governed by their respective privacy policies.

International Data Transfers

Your information is processed at the Company's operating offices in India. We do not transfer personal data outside India without your explicit consent, except when required by law or for technical services (like cloud storage) with appropriate safeguards. We ensure that any international data transfers comply with Indian data protection laws and include appropriate contractual clauses to protect your information. If transfer is necessary, we will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update our Privacy Policy periodically to reflect changes in matrimonial practices, legal requirements, or service improvements. We will notify you of any changes by: • Posting the new Privacy Policy on this page • Updating the "Last updated" date • Sending email notifications for significant changes • In-app notifications for active users Significant changes that affect how we handle your matrimonial data will require your consent before continuing to use the service. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

  • By email: support@nayijodi.com
  • By phone: +1-800-NAYIJODI
  • Through the Help Center in your account dashboard
  • By visiting: BML PALMS, 55/9B, J B KAVAL, Mohammed Sab Palya, Vidyaranyapura, Bengaluru, Karnataka 560097

Your trust is essential to us. We are committed to protecting your privacy and ensuring your matrimonial journey with NayiJodi is safe, secure, and successful.

By using our Service, you acknowledge that you have read, understood, and agree to the collection and use of information in accordance with this Privacy Policy. We take our responsibility to protect your personal information seriously and are dedicated to maintaining the highest standards of privacy and security in the matrimonial industry.